Refund Policy

If you subscribe to Makanify for the first time and cancel within 14 days of paying, you receive a full refund. No questions asked. We process refunds within 5 working days back to the original payment method.

If you cancel an annual plan after 14 days, you can still use the platform for the remainder of the term. We do not refund the unused portion of an annual subscription, but we do not charge for the next year either.

Monthly plans cancel at the end of the current billing period. You retain access until then. We do not refund a partial month.

If you downgrade from Growth to Starter mid-cycle, the pro-rated difference becomes credit applied to your next invoice. We do not issue cash refunds for downgrades.

Enterprise contracts are governed by the separate written agreement between you and Makanify Techworks LLP. Refund and termination terms are spelled out in that agreement.

Email hello@makanify.com from the email address on your account, with your account ID and reason for refund. We respond within 6 working hours and process the refund within 5 working days.

If we cannot resolve a refund question via email, you can escalate to mediation in Ahmedabad as per our Terms of Service. Indian consumer courts also have jurisdiction.